Terms & Conditions
Terms and Conditions
All information, products and services displayed on the www.ubyld.com website constitute an "invitation to offer". Your order for purchase constitutes your "offer", which shall be subject to the terms and conditions as listed below. www.ubyld.com website has the right to accept or reject your offer without assigning any reason thereof.
In order to use the www.ubyld.com website belonging to ubyld, you (the User) confirm that you have read and accepted the following terms and conditions. www.uByld.com reserves the right to add, delete, alter or modify these terms and conditions at any time.
You (the User) are, therefore, advised to read carefully these terms and conditions every time you use the www.ubyld.com website.
All products come with a warranty of 20 years starting 10/12/2022 and a one year free service against any manufacturing defects, any service required after one year will be chargeable as per actuals.
1. We have made every effort to display the color of our products that appear on the site as accurately as possible. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of color will be accurate.
2. The User certifies that he/she is at least 18 (eighteen) years of age or has the consent of a parent or legal guardian.
3. uByld shall not be responsible for any damage suffered by The User(s) from the use of the services on www.uByld.com. This without limitation includes loss of revenue or data resulting from delays, non-deliveries, missed deliveries, or service interruptions as may occur because of any act/omission of the vendor. This disclaimer of liability also applies to any damages or injury caused by any failure of performance, negligence, defect, deletion, error, omission, interruption, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behavior, or under any other cause of action.
4. uByld shall take "full responsibility" of your order.
5. The prices and availability of products are subject to change without prior notice at the sole discretion of uByld.
6. You can cancel your order within 24 hours of the order date. It would be difficult for us to take up cancellation requests after that, as our craftsmen start your work immediately and cancellation would mean not paying them - something that we do not want to do. Read the FAQ section for further information.
7. uByld reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price or for any other reason. This shall be regardless of whether the order has been confirmed and/or payment been received. The payment shall be refunded and the User shall be informed of the same.
8. If a non-delivery or late delivery occurs due to a mistake by the User (i.e. wrong or incomplete name or address or recipient not available), any extra cost spent by uByld for re-delivery shall be claimed from the User placing the order.
9. The User agrees to give accurate, authentic and true information. uByld reserves the right to confirm and validate the information and other details provided by the User at any point of time. If any such User details are found not to be true wholly or partly, uByld shall have the right in its sole discretion to reject the registration and debar the User from using the services of www.uByld.com without prior intimation whatsoever.
10. uByld shall not be liable for any type or kind of credit card fraud. The liability to use a card fraudulently shall be on the User and the onus to prove otherwise shall be exclusively on the User. The User must exclusively use his/her own card on the site.
11. We are postive that you will not have a reason for complaint. However, to ensure the best response, please contact us within 7 days of the order and we will try to address the specific problem to the best of our abilities. Post 7 days, it is likely that the product has been dispatched and it would be difficult for us to address/fix a problem on the product that has already shipped. Do read our FAQ or mail us at pradeep.nair@ubyld.com.
12. This agreement shall be construed in accordance with the applicable laws of India. The Courts at Karnataka shall have exclusive jurisdiction in any proceedings arising out of this agreement.
FAQ
Whats is the type of wood used?
All our wood is upcycled pine wood from European pallets. This kind of wood, with its yellow or red hues, has a rich grain and knotty characteristics. Our pine wood is upcycled from responsibly sourced pallets.
Pine is one of the fastest growing woods, and the cultivated forests are replanted when the wood is harvested. Since we give a second everlasting life by way of upcycling, we believe that we are contributing positively to the environment.
Is the wood safe?
We procure and work with only safe pine wood. Our pine wood, at source, is not chemically treated. The only treatment it undergoes at the source is that of heat treatment and kiln drying, which, as the names suggest, is nonchemical. Our upcycled lumber is certified IPPC HT KD (International Plant Protection Convention - Heat Treated and Kiln Dried)
Where is the wood sourced from?
Our wood comes from slats, planks and containers that arrive in India from Europe
since most of heavy packaging in Europe is done using wood.
What exactly is upcycled wood?
Upcycled wood is wood that’s been reused and transformed into a new, often higher-value
product without breaking it down into raw materials. Instead of throwing old
wood away, upcycling gives it a second life in a way that improves its
function, design, or value.
Why are the prices at Ubyld higher than theaverage furniture store?
Ubyld uses solid pine wood that is organic and is mostly in par with plywood
furniture prices. However, our furniture is pricier than furniture that is made
from MDF wood or Particle Boards.
Why do most products have slats instead of a flat surface?
That is mainly a design element. We do have a lot of flat surfaced pieces and can create one according to your needs.
Do you make the showcased furniture in customsizes and colors?
Yes, you can customize your furniture to suit your needs and taste.
Would you create a custom piece if I told you the idea?
Absolutely, we have a design team that you can speak to and curate custom pieces with.
Do you integrate metals or glass in your furniture?
We do integrate other materials into our furniture and can do so depending on your requirements.
What adhesives are used to assemble the furniture?
Our furniture is held together by wood-work adhesives and screws.
Does the furniture require polishing regularly?
Not until rigorously used or damaged by scratches or pet bites and so on.
Is the delivery included in the price?
Yes, delivery charges are inclusive.
Is it possible to color match another piece of furniture at home?
Mostly and it depends on what is possible within our limitations. There are chances it won’t be the exact same but we can try
our best to get it as close as possible.
Why do some parts of the wood have certain anamolies in them?
- Small nail holes: These are from the pallets that they were recovered from. We ensure that the holes are minimal and do not effect the structure of the resulting end furniture
- Knot holes: These are nothing but the holes that arise naturally in pine due to lateral branch growth. The world over, this is considered as a desired quality in wood, as it imparts the wood a distinct character that MDF or plyboard furniture lacks.
Did you know? The Japanese, known for having an eye for the natural, deliberately seek out furniture with knot wood!
Where do you deliver to?
Presently we are limited to Bengaluru city.
Does Ubyld do interiors?
Yes! We encourage using pine for interiors. Drop us an email at maker@ubyld.com or whatsapp us on +91 98457 36237 . Did you know a pine interior not only looks great but smells great too? In addition, if you have a design that you are inspired by and want it for your piece of heaven, let us know and we'll give you a quote that you cannot resist.
Do you make restraunt/office furniture?
Yes we do! We've done up several restaurants in Bangalore, either directly or with a partner. Upcycled pine, besides looking fabulous, works out to be cost effective for your latest venture. We have happy customers who can vouch for our quality and commitment to on-time delivery. Contact us at maker@ubyld.com. With our design skills and adeptness at using upcycled pine we can make the most awe inspring designs at the most affordable rates that you can find in the market.
Some awesome resaurants that we've done (partially/fully)
- Connies - Kamanahalli
- Once Upon a Flame - HSR layout
- What's in the Name - HSR layout
- Desi Kaffino - Jakkur
When can I visit the Experience Centers?
Ubyld experience centers are open all days but Sunday from 11am to 8pm. It's preferable to let us know that you are visiting 60 mintues in advance so we can make sure to be there for you.
